- Cookie Policy
- Essential Cookies
- Admin Cookies
Our cookie promise
We’ll only ever use cookies and other similar technologies for the purposes set out in this policy and will never use them to inflate or alter the prices you see when searching on SPACETOWN or to manipulate demand.
How do we use cookies and similar technologies?
Along with our Terms of Service and Privacy Policy, this policy provides you with information about the cookies and other similar technologies that are used by all of our websites, mobile apps and other services. We’ll review this policy from time to time to make sure it’s up to date. If we make changes, we’ll post the latest version here. When we make significant changes, we’ll let you know when you next access our services, or by other communications.
Who controls these cookies and similar technologies?
The cookies and similar technologies on our services are controlled either by us directly or by third parties acting on our behalf. There are also some cookies and similar technologies which we’ve implemented for advertising purposes that are controlled by independent third parties. You can find out more about these third parties and how to opt out of their cookies and similar technologies in the What cookies and similar technologies do we use and how can you opt out of them? section of this policy.
What cookies and similar technologies do we use and how can you opt out of them?
When you access SpaceTown via our website or app, we use cookies and similar technologies that fall under the three categories listed below. Learn more about the cookies and similar technologies we use 1. The Essentials Your data is collected or accessed using cookies and similar technologies that are essential to the proper functioning of our services. Like other websites and apps, you can’t opt out of these cookies and similar technologies because without them, SpaceTown wouldn’t work. We restrict these cookies and similar technologies to only those that are strictly necessary for us to deliver the products and services you have requested. For example, we use essential cookies and similar technologies to:
- provide functionality such as Trip planning based on bookings on SpaceTown’s and our partners’ sites;
- remember information that is essential to determining how your search results are displayed, such as your language and currency preferences or the product features we make available to you based on factors such as the device you are using, or your city or country level geographic location;
- remember your search criteria – such as routes, dates and the number of travelers to send you to specific places within our app or on our site;
- gather important information about how our products and services are used which influence vital product decisions, updates and changes and the features we make available in certain markets;
- ensure our services are secure from automated agents, bots and fraudulent activity; and
- provide login functionality and customer support services.
IBE Cookie List
This document provides an exhaustive list of all cookies that the IBE application sets and the categories that these cookies fall under.
In cases where a cookie name can contain dynamic parts, this will be denoted by the use of curly braces with the dynamic variable name enclosed within.
For example “ibeitinerary_{storefrontgroupid}”.
|
Cookie Name |
Area / When it is used |
Description |
|
ibeitinerary_{storefrontgroupid} Strictly Necessary Cookies |
· Core System · Always used. |
This cookie is used by Vibe to track a user's session and the products in their basket. It is required for the booking flow to work. |
|
ibelongsessionid_{storefrontgroupid} Strictly Necessary Cookies Performance Cookies |
· Core System · Always used. |
This cookie is used by Vibe to track a user's sessions on the same device. It is used to determine a unique user and is used for performance metrics by Vibe. |
|
wt Strictly Necessary Cookies |
· Core System · When “EU Cookie Law” storefront setting is enabled. |
This cookie is used by Vibe to mark the cookie banner as read so we do not continue to show it to a user. The absence of this cookie may also mean that no integrated analytics suppliers are enabled and will depend on a configuration setting on the website itself for this behaviour. |
|
ibecurr Functionality Cookies |
· Core System · When there is more than one currency in the “Allowed display price currencies” storefront setting and the frontend has a country or currency switcher widget. |
This cookie is used to remember a user’s choice of currency when a user has the ability to change their viewing currency. |
|
ibe_quote_{storefrontid} Strictly Necessary Cookies |
· Quote System · When “Enable the advanced quote system” storefront setting is enabled. |
This cookie is used by Vibe to authenticate a user to view a specific quote and perform actions on that quote. |
|
quoteinprogress Strictly Necessary Cookies |
· Quote System · When “Enable the advanced quote system” storefront setting is enabled. |
This cookie is used to track a user’s quote session. |
|
ibesupport_{storefrontgroupid} Strictly Necessary Cookies |
· Support System · When “Enable Support Ticket authentication” storefront setting is enabled. |
This cookie is used by Vibe to keep a user logged in to a support ticket after they have been authenticated. |
Admin System Cookies
|
ibe_admin_{storefrontgroupid}_{storefrontid} Strictly Necessary Cookies |
· Admin System · Always used. |
This cookie is used by Vibe to keep an administrator logged in to their account after they have been authenticated. |
|
ibe_adminauthed_{storefrontgroupid}_{storefrontid} Strictly Necessary Cookies |
· Admin System · Always used. |
This cookie is used by Vibe to know that an administrator has been authenticated when on non-secure URLs. |
|
review Functionality Cookies |
· Admin System · Always used on the review queue admin page. |
This cookie is used on the admin review queue to remember the queue that the user has chosen to view so that when they come back it will automatically show their selected queue again. |
How can I withdraw my consent to the use of cookies and similar technologies?
When you access our services for the first time on your device, we ask you to agree to us using cookies and similar technologies in line with this policy. If you don't agree to our use of these technologies, or you change your mind at a later date, you can withdraw your consent using the methods set out in this policy or alternatively, stop using our services. If you have any questions regarding this policy or would like more information about the cookies used on our websites, please contact us.